RTR SME (Record to Report – Subject Matter Expert)

Role: RTR SME (Record to Report • Subject Matter Expert)Location: Kolkata | Noida Experience: 5–8 Years Band: BPO 3/4 Salary: Up to 9 LPA (Up to ₹75,000 per month) Job Code: 424980 (Kolkata) | 434359 (Noida)Education & QualificationMinimum 15 years of regular, full-time education (10 + 2 + 3). Non-technical graduation and/or Master's degree in Finance & Accounts (B. Com, M. Com, or CA Complete preferred). Bachelor's/Master's degree in Finance & Accounting or equivalent, with ERP certification/proficiency. Must-Have SkillsLean Six Sigma certified or formally trained (Black Belt preferred). Finance and Accounting domain experience. Proven track record of leading and/or mentoring multiple Lean Six Sigma improvement projects. Good-to-Have SkillsContinuous Improvement / Lean & Six Sigma. Stakeholder coordination.ERP exposure (JDE/SAP). Role PurposeThis role is responsible for executing complex processes that involve greater subjective thinking or processing a much higher volume of basic transactions. The candidate should have:At least 3 years of relevant experience as a Subject Matter Expert in similar processes. Good communication, organisational, and interpersonal skills. Proficiency in MS Excel. Expert-level knowledge of ERP systems, preferably SAP or JDE. Experience in reporting and compliance. Ability to handle stringent timelines and interact effectively with stakeholders. Key Accountabilities & ResponsibilitiesPerform complex processes involving journal entries (preparation and posting), month-end closing activities, reporting, fixed asset and lease accounting. Handle reconciliation of cash and other balance sheet items, including researching open items and driving them to closure. Complete activities as per the customer's Statement of Work (SOW). Meet targets for Turnaround Time (TAT) and accuracy. Independently undertake and complete assigned work. Perform self-assessments to verify that activities are completed accurately and on time. Perform quality checks of Senior Associates and provide feedback. Evaluate internal control gaps and implement controls to prevent errors and recurring issues. Act as a buddy to new joiners and Senior Associates requiring support. Report hourly and End-of-Day (EOD) status of activities performed. Provide daily progress updates to customers through emails and calls. Prepare and provide reports and dashboards using Excel and PowerPoint. Identify process gaps, implement controls, and monitor closure. Identify process improvement opportunities and drive improvement projects to completion. Operate from the office as a standard requirement. Avoid unscheduled leaves without prior consent from the Team Lead. Be open to working extended hours from the office to complete deliverables during errors, backlogs, month-end, and quarter-end periods. Technical Capabilities & SkillsSystems KnowledgeExpert knowledge of SAP or JD Edwards. Good proficiency in MS Office:MS WordMS ExcelMS PowerPointAdvanced Excel SkillsExpert-level experience using:IFSUMIFSCOUNTIFSVLOOKUPXLOOKUPPivot TablesCell ReferencesAVERAGEAgeing AnalysisDate FormattingText to TableSoft SkillsGenuine empathy towards customers experiencing connection difficulties. Ability to communicate effectively across groups with diverse backgrounds. High energy and self-motivation. Strong sense of accountability. Analytical SkillsExcellent attention to detail. Analytical and data-oriented approach. Logical problem-solving abilities. Organisational SkillsStrong time management. Documentation and knowledge-sharing skills. Excellent written communication skills to interact with key stakeholders. Business Acumen5–8 years of experience in Record to Report (RTR). At least 3 years of relevant experience as a Subject Matter Expert in similar processes. Good communication, organisational, and interpersonal skills. Proficiency in MS Excel. Working-level knowledge of ERP systems, preferably SAP or JDE. Experience in reporting and compliance. Ability to manage stringent timelines and stakeholder interactions. Hands-on experience in:Journal Entries (Preparation & Posting). Month-End Closing Activities. Financial Reporting. Fixed Asset Accounting. Lease Accounting. Cash and Balance Sheet Reconciliations. Researching open items and driving them to closure. Other RequirementsPositive attitude and willingness to support business requirements.5 days' work from office is mandatory. Must be available to work one weekend during the Month-End Close cycle. Additional InformationEx-TCS employees cannot apply.PAN and DOB are required for profile creation.